Submitted by Josephine Versace on November 19, 2020, at 15:08
You are correct: the salutation “Dear Sir or Madam” is not gender inclusive. This is why our blog post recommends avoiding salutations such as “Dear Sir or Madam,” “Dear Mr. Smith” or “Dear Ms. Brown” in correspondence: “The problem with these formulas is that a non-binary person may not identify with them.”
If you’d like to learn about the solutions we recommend for writing gender-inclusive letters, please read our recommendation on gender-inclusive writing in correspondence, which is linked in the last paragraph of the post.